What do I need to start?
A subscription: $69 a month or $399 a year. Choose the period and pay through Stripe; you are signed in when you come back, with no account to create first. There is no free tier and no trial.
Which containers and trailers does it know?
20 ft and 40 ft dry containers, the 40 ft high cube, and the EU standard (13.6 m) and mega trailers are built in. Any other inner size can be typed in.
How does the assistant work?
It is AI-driven. Type what you want in your own words; the assistant works the same controls you do, every change lands in the 3D view as you watch, and one undo takes a whole request back. What you see is what you get.
Who can see my loads?
Your organisation keeps one library of loads, one set of rules and the same saved strategies, apart from every other customer: no one else can see any of it.
How do I cancel?
Any time, from the billing portal. You keep access until the end of the period you paid for. Partial periods are not refunded.
What happens if a payment fails?
Stripe tries the card again over the following days. You keep access for 7 days from the failed payment; after that the editor locks until the card is updated in the billing portal.
Where is my data?
Your loads, rules and conversations are stored on Cloudflare, kept apart per organisation. Any load exports as JSON, CSV or a PDF report. Write to hello@loadvisor.app to see or delete what we keep.