Refunds

LoadVisor is a subscription, at $69 a month or $399 a year. You can cancel at any time from the billing portal in the app, and the subscription stops renewing.

What happens when you cancel

You keep access until the end of the period you have paid for. Partial periods are not refunded: a month or a year that has started is yours to use until it ends, and is not paid back.

When we do refund

• If you were charged twice for the same period, we refund the extra charge.
• If we stop serving an organisation that kept to the terms, we refund the unused part of its current period.
• If the law where you are gives you a right to a refund, we honour it.

Write to hello@loadvisor.app with the email address of your account. Refunds go back to the card or account that paid, through Stripe.